When you get a new phone, you’ll need to set up the Groove.id mobile app again. (For security reasons, we cannot transfer your settings from your old phone.)
Follow the on-screen instructions to record a video of yourself and have a colleague vouch for you.
Hover over your old phone and click the trash can icon.
Click the trash icon again to confirm.
You will see a setup code on the screen.
Install the Groove.id mobile app from the Apple App Store, or Google Play Store.
Launch the Groove.id mobile app and point your camera at the code you see on the screen.